Public engagement

NHS Nottingham City CCG is committed to putting the voice of patients and the public at the heart of all decision-making and in the evaluation of health services.
We recognise that establishing and maintaining strong communication links with key stakeholders, including our local communities, is key to supporting our commitment to being in touch with, and influenced by, those who need local health services.
An Engagement Toolkit has been embedded throughout the organisation which ensures that meaningful engagement activities are undertaken at all stages of the commissioning cycle. The toolkit has been fully updated to take into account all requirements of the Equality Act 2010. Reports from all engagement activities are produced and shared with everyone who took part in the process. The reports specifically highlight how feedback has been used and the impact it has had.
Nottingham: One City, One Voice has been established to ensure that the opinions of local people help to shape local NHS services and to ensure that investments in services are targeted where they are needed most. 
  • Get involved and make a difference, including how you can join our Nottingham: One City, One Voice. 
  • Raise an issue or make a formal complaint.
  • Make a compliment or suggestion. 
  • Give a general comment about services and experiences you have received.
A Real Accountability Report is published on an annual basis, which summarises all significant engagement activities and consultations completed during the past 12 months. pdfDownload the latest report here.