Press releases

Caring for people at the end of life

NHS Nottingham City Clinical Commissioning Group (CCG) is reviewing the services it commissions for end of life (palliative) care including community services, bereavement services and local hospices.

Most people will come into contact with end of life services at some point in their lives. This of course will be a very sad time and the CCG is committed to ensuring that every Nottingham City patient receives the best possible care at the end of life, in line with their wishes and preferences.

The current contracts for community end of life (palliative care) services will come to a natural end on 31 March 2015 and the CCG, as the organisation that plans and buys local health services, is using the time leading up to re-commissioning these services to ask local people for their experiences and what should be considered as part of a new service.

The CCG has launched an online survey seeking feedback from patients, carers and families who have previously used, or are currently using, these services. They would also like to hear from anyone who has not yet accessed these services but would like to share their expectations around what good, high quality end of life care looks like and how a positive patient, carer and family experience can be achieved. The results of the survey will also provide an understanding of whether current services are meeting the needs of patients and families.

The CCG is holding an event which will give patients and their families the opportunity to speak directly to those who commission end of life services about their end of life care experiences, the care they received and what was important to them during that time. The event will take place at The Nottingham Belfry from 12-4pm on Wednesday 3 September 2014. Parking is available and lunch will be included.

Those who attend this event will also have the opportunity to give their views on how current services could be improved and what they feel is important for future service planning.

Maria Principe, Director of Primary Care Development and Service Integration at Nottingham City CCG said: “With these contracts coming to a natural end, it gives us an opportunity to work with patients and carers to see how we might develop and improve end of life services. In commissioning new services we have to be sure that these will best meet the needs of our population at a very emotional time. This is obviously a sensitive and personal subject, but I would encourage anyone with experience of end of life care to get involved with our engagement activities and let us know what they think is important.

“We are committed to increasing choice in end of life care so it’s vital to know what people want, what support they need and the services required to make their choice a reality.”

The online survey can be completed until 29 August 2014 at Responses to the survey can be provided anonymously and the information received will be treated confidentially and only used to help shape and plan services.

Anyone who would like to attend the engagement event should contact Gemma Markham, Primary Care Development and Service Integration Commissioning Officer, for more information on 0115 883 9532 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Published: 25 July 2014