Press releases

Final plans agreed for new Urgent Care Centre in Nottingham City

Final plans for a new Urgent Care Centre are being put into place to improve NHS walk-in services in Nottingham City. The resources from Nottingham’s current NHS walk-in services will be combined and the services will be replaced with a new Urgent Care Centre located in the city centre in April 2015.

Health commissioners have listened to local GPs and patients, gathering feedback through widespread engagement activities. Patient and public views have shaped the new service and had a direct impact on plans. In response to the feedback, the new service will continue to offer ‘walk-in’ appointments for advice and treatment of minor illness and injuries, whilst also offering extended diagnostic services such as X-ray facilities and access to a range of health professionals.

The service will see and treat patients during the same visit where possible and will work with community services and the hospital to make sure patients are transferred safely and quickly to other services if needed. The service will be located in the city centre with good access and will be suitable for the needs of patients across all ages and disabilities.

“From the very start of this project we have worked with the public to develop a new service that improves NHS walk-in services, and helps reduce the numbers of people attending A&E when they could receive care more appropriately elsewhere,” said Maria Principe, Director of Primary Care Development and Service Integration at Nottingham City CCG.

“The aim is to make services available for immediate or urgent health problems without an appointment in a more accessible and convenient way.

“Now we have the detailed plans in place we will be asking health providers to put forward bids to deliver those services, with the new arrangements to be introduced in April 2015. The public can continue to influence the final Urgent Care Centre service by contacting us with their feedback so that this can be discussed by the ‘Patient Procurement Panel’.”

Published: 29 July 2014