Press releases

City health commissioners sign BSL charter

NHS Nottingham City Clinical Commissioning Group (CCG) will be signing up to the British Sign Language (BSL) Charter on Wednesday 17 February to demonstrate its commitment to improving access to health services for the City’s Deaf population.

The British Deaf Association (BDA) developed the BSL Charter to promote better access to public services for BSL users and to help public agencies meet their duties under the Equality Act 2010. 

Dawn Smith, Chief Officer of the CCG, and Chair Dr Hugh Porter will sign up to the Charter at a special event being held in the City at the Nottinghamshire Deaf Society on 17 February at 7.30pm. Other signatories to the Charter will include the BDA, the Nottinghamshire Deaf Wellbeing Action Group and other members of the local Deaf community.

The CCG has developed a three-year plan of action that it will be taking to meet the commitments in the Charter. The CCG will work closely with the local Deaf community and the BDA to deliver the plan, which will help to make sure that Deaf people have equal access to information and services in health settings. It will also help to make sure they are fully informed and involved in managing their health conditions.

Many of the actions will also benefit people who are not Deaf as they should improve access to health services for a range of other people who experience barriers to communication.

Says Dawn Smith: “We know that more than 33,000 people living in Nottingham have some degree of hearing loss, which can have a significant impact on their experience of using health services. We are committed to working with the local Deaf community to ensure that we are inclusive when we plan and commission health services and improve access to existing health services.”

Adds Dr Hugh Porter: “Clear communication and information is key to providing equal opportunity for Deaf patients to take part in decision-making about their health. We look forward to working with local Deaf people and the BDA to make these real improvements to local health services.”

Delivery of the action plan will be monitored by the CCG as part of its equality performance arrangements and will also be reviewed by representatives of the BDA and the Nottinghamshire Deaf Wellbeing Action Group.

Members of the public are welcome to attend the event. For more information please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0115 0115 912 338.

Published: 11 February 2016


Signing the charter