Press releases

Research shows health and care technology is improving people's wellbeing

Users of telehealth and telecare in Nottingham City are reporting that the technology is helping improve their quality of life.


An independent evaluation report commissioned by Nottingham City NHS Clinical Commissioning Group (CCG) and Nottingham City Council has found that: “almost all of the interviewees felt that their assistive technology (telehealth and telecare) had a highly beneficial impact on their quality of life such that the vast majority would recommend it to a friend or relative.”

The findings have been announced to coincide with national Telehealthcare Awareness Day on Wednesday 1 June 2016. Both telecare and telehealth services use technology to help people live more independently at home. Telehealth systems allow patients to give information such as their blood pressure and heart rate readings to clinicians on a regular basis from their own home, while telecare includes the use of devices such as personal alarms and motion sensors to alert support services to the danger of accidents and falls.

Increasingly in Nottingham telecare and telehealth services are being offered to patients/citizens as part of an integrated service. More than 7,000 people in the city are being supported by assistive technology.

The CCG recently asked independent evaluation company Cordis Bright to review local telecare and telehealth services. They found that:

  • There is a strong agreement among service users that the equipment is easy to use, makes users feel safer in their homes, and would be recommended to friends and family
  • Main motivations to using this technology were to prevent problems or accidents and to relieve the care burden from others
  • There are high levels of satisfaction with the way equipment had been installed and maintained, as well as the way in which people had been shown how to use it
  • The support that the technology provided helped contribute to a reduction in health and social care spend of £333 per service user.

Dave Miles, Assistive Technology Specialist for Nottingham City Council and Nottingham City CCG, said: “These findings show strong support for the increased adoption of telecare and telehealth in the city. Use of these services can help reduce the number of visits that people have to make to their GP and the number of unplanned visits to hospital, as well as helping people live safely and independently at home.”

For more information on assistive technology in Nottingham City, see This webpage also has a video case study of ‘telehealth in action’.

Published: 27 May 2016